It wasn’t so much that the new app … didn’t work. It was that people were struggling to even log in or download it in the first place.
‘A Systemwide Disaster’: How the Iowa Caucuses Melted Down By Shane Goldmacher and Nick Corasaniti 2/4/2020
This is reminding me of my friend who teaches in the city.
Last fall, word came down that this year teachers were to provide 21st century learning. Which meant Google docs. Everyone had to use Google docs in every class.
My friend teaches a combined SPED/gen ed middle-school class, and not one of the students could remember his/her password. Not one. So every day there would be 40 password crises, all of which had to be personally resolved by the two teachers in the room.
In case you’re wondering, the teachers couldn’t just have all the kids use the same password on one big shared Google doc (I asked) because my friend had already tried that the year before. A couple of the kids wrote bad words in the shared doc, so every student now had a document peppered with bad words, then admin saw the words and raised a fuss, plus a couple of parents might have seen them … I’ve forgotten the story now, but the upshot was that assigning the same password to an entire middle school class yielded exactly the kind of trouble anyone who has ever lived with a middle-school child would predict.
This school year the problem wasn’t just that none of the kids could remember their password. The possibly bigger problem was that they all freaked out when they forgot. So on top of individually logging 40 students into Google every day, the teachers had to talk 40 students down off the Forgot My Password cliff.
All this just to get into the system.
It took hours to get anything done. The class was taking 3 days to finish a lesson that had taken 1 day to complete the year before, and the kids were begging for release.
“Can’t we use paper? Please?”
A couple of months in, the school did its usual quarterly testing, and the best teacher in the school had dismal results. After that the whole thing went away.
Cell phone agonistes