As I learned in the aftermath of my suspension from Twitter (see below), Twitter leaves its decisions about account suspensions entirely up to its AI system. No human eyes appear to be involved at any stage of the process. If Twitter AI finds a phrase anywhere in a tweet that it associates with a violent threat, it will, automatically and permanently, suspend the “offending” account.
You might think that permanently suspending an account for an infraction that didn’t actually occur might itself be a violation: a violation, that is, of the Terms and Conditions for Twitter use. And surely, you might think, there’s legal recourse.
But Twitter has that covered:
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